goibibo.com Refund only as Gift Voucher not Money

I had booked bus tickets for self and wife from shirdi to pune on 14 feb 2015. Later i wanted to cancel it. On Goibibo website they showed faster refund we can keep in their wallet which i agreed, thinking they will use it for next trip. When i made another booking same sector on 10th they too part of as credit and balance i had to pay. That booking also i cancelled. now they have refund only part i paid and took back credit to their wallet.

Since I have no plans to travel asked for refund which is being REFUSED. I can only use part by part of 10% every booking is ridiculous I am SR CITIZEN and can afford to waste money booking ref is RBNDZNZDU Your refund of Rs. 560 against the cancellation of your bus booking RBNDZNZDU has been successfully credited as goCash in your goibibo.com account While Rs. 0 will be refunded in your bank account.

I demand immediate refund of my money with them.

Email Id: gattygr@gmail.

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