Hi, I bought this laptop 8 months back and was very happy to use it. I restarted my laptop as one of my application was not working and on restart the laptop automatically started with HP BIOS update and before I could read anything or press any buttons it started with the BIOS update. I left it isolated as I thought it would take some time and left for my work , on coming back the laptop was not working at all, power button was glowing up and fan making some noise and screen not showing up anything. I made several attempts to start it but the screen didn’t showed up anything. I had three years of international warranty on this laptop and as i moved to USA, I connected with HP USA team who in turned told me to get this laptop back in India to get it repaired from HP Indian as they might not have parts for my laptop. It’s a shame on HP being a global company not able to look for laptop manufactured by them in so called technically advanced country and proving with the international warranty. They dint even take the responsibility to ship my laptop to India as it’s there duty to do so after taking up the warranty and me paying out 85K for the laptop I am very upset with this service and regret of not buying a MacBook instead of HP. Won’t ever recommend HP to anyone due to such issues and BIOS update seem to be very common in HP laptops. Guys please be wise and make a right choice. Thank you.

I want the HP to repair my laptop even though I am in USA and they could take care of the responsibility to ship the laptop to India if required on urgent basis.

Email Id: siddhesh.s.narkar@gmail.