PURCHASED AN OFFICEJET PRINTER 6500 and after completion of 1 year i had taken post warranty for which i had paid 2500 rs. then after getting that warrant my prnter came into warranty. so hp provides benefit of unit replacement to its customers if it stops working. so my printer had got some fault. so i called customer care and they send an enginerr. the engineer cud not make printer work hence my printer was replaced. but i got other model printer which is not as per my requrements i had called the hp people and had written may emails to them but no one is replying or providing me any suitable solution

i want same model of hp officejet printer back

Complainant Information
name- ankurthepearl