I, Chirag D Rabadia, placed one ordere of bedroom set (MARVEL BEDROOM SET WENGE) with Rs.25980 on the website http://www.housefull.co.in. I placed order on date 21/12/2012 after discussion with one of the customer care executive (Mr. Chandrakant Rathode) of Housefull Furniture. Mr. Chandrakant Rathode told me that sir you pay Rs. 29980. They took Rs.4000 for transportation and assembling of furniture from Mumbai to Rajkot. Its too costly. He also commited that your order will be deliver within 10 days (means before 30/12/2012) but i received my order on 05/01/2013. So i want discount of Rs.4000 for not giving delivery on time. Other than this material of the bedroom set is not good. One more thing i have to add that is Housefull Furniture International Ltd has 27 stores in 9 cities and if somebody has to purchase furniture other than these 9 cities, they have to pay transportation charges on percent basis (i.e.20% of MRP) but not in the basis of volume or weight of the product) So that should be note down. Kindly take strict action and give me justice.Hopping for positive response. Regards, Chirag D Rabadia

I did not get better product quality and delivery service on time. So i want my transportation charges Rs.4000 back

Complainant Information
name- chiragrabadia