This is sivakumar from Singapore. Based on ICICI Salem Road , Namakkal, Tamil Nadu branch employee named Rekha Selvam i joined in this policy and paid the first installment Rs100,100 on Feb 2013. she told me that i need to pay 100,100 for 5 yrs and at my age of 46, i will get 2 lakhs per annum for my life time and after my life my family will get 32 Lakhs. after that we received a document in India address. last year in 2014 when i return back to India i went through the document and surprised to see th reurn amount. i contact her and ask her u said so and so but its not written in the document and just show me the proof.

But she nicely gave answer its a business trick. Am i raising a question, that for getting a business only your employee misguide me and make to pay. I feel like cheated and told her i don’t want to continue the policy and please return my money back. She said if i discontinue in middle i will get only 30,000 Rs. I was so shocked. why i need to waste my hard yearned money just ike this. and contact ICICI CC and they said not like that after 5 yrs i will get my money back at the rate of 3.5 % interest,. My question is why she show me a wrong direction and ill-treat me. If an employee said like this then to whom will i trust. Just bcz of her i wasted my money and in between i discontinue. Do you feel this is the right way to answer your customer. Understand riule is a rule. and i cant change my policy terms. But i want to file a complaint about her attitude and misguidance and based on which she said i will get only 30% amount if i discontinue. I need a justice. Thansk Siva

Regards
nspshiva@gmail.