My self , SUBHRANGSHU SEKHAR DAS, resident of NOIDA and a privilege account holder of ICICI Bank (A/c No. 003101500686 ). I am first holder of the joint A/c , second holder being my wife Mrs. Sonali Das . Homebranch of our A/C is Sect. 18 , NOIDA – we are holding the A/C since 2003. Iam working in BGR Energy System , NOIDA office as Asstt. VP On 27-06-2013 , fraudulent money transfe rwas done from our ICICI Bank A/C No.003101500686 ( between 03:00 PM to 05:00 PM ) . – totaling an amount of 05 ( Five Lacs ) INR. There were transactions to two persons unknown to me andmy wife , and both the recipients are ICICI Bank A/C Holder ( as informed by customer care ) . These two transactions of heavy amount took place within a span of 30 minutes. This incident of fraudulent money transfer came to my notice on 29-06 – for which I have lodged complaint to ICICI Bank ( No. SR27390412 ) andbriefed branch manager of Sector 18 , NOIDA Branch meeting him personally on 29-06 itself. Also , I have Lodged an FIR at Police Stationat Sector 24 , NOIDA on 30-06 . The exact timings of these two internet transfer are as follows a) At 03:58 PM on 27-06-2013 – toNaveen Kumar ( ICICIC Bank A/C No. 135901503257 ) , INR 3 Lacs transferred b) At 04:28 PM on 27-06-2013 – to Shyambir Singh( ICICIC Bank A/C No. 017101012383 ), INR 2 Lacs Transferred c)It is further note worthy , that fromA/C of Shyambir Singh – INR 1 Lac wastransferred to Naveen Kumar . Therefore, Naveen Kumar was the main beneficiary for a total amount of 04 ( Four ) Lacs. ( out of the total outflow of Five Lacs from my A/C ) It is surprising how ICICI Bank has allowed following things to happen 1) Within an hour the whole 04 (four) lac amount was withdrawn from Naveen Kumars A/C. Out of this04 ( Four ) Lac – 02 (two ) Lacs was withdrawnvia cheque at 04:02 PM ( i.e hardly four minutes after internet money transfer). ICICI Bank did not do proper verification check for the A/C of Naveen Kumar ( which was hardly 6 days old ason the transaction day 27-06-2013 ) for a total transaction of 08 ( Eight )Lacs – Four Lacs Credited to the A/C and subsequently Four Lacs Debited from the A/C of Naveen Kumar , all within no time ! 2)The way in which A/C of Naveen Kumar was opened leads to possibility of direct involvement of someone from ICICI Bank itself . Details are as follows a) A/C of Naveen Kumar was opened on22-06 ( i.e hardly six days prior to thefraudulent transfer on 27-06 ) b) The Identity proof accepted by ICICI Bank for A/C opening was a drivinglicense of 2003 ( i.e 10 years old ) c) Address mentioned therein ( whichICICI bank took on records ) is a fake address – police investigation revealedthat no person of this name resided there in past so many years. This means that ICICI bank did not do anyaddress verification prior to opening A/C , which is violation of KYC guidelines. d) Naveen Kumar applied for A/C opening on 13-06and A/C was opened on 22-06. Withinthis shor
I want your urgent intervention to get compensated from ICICI Bank for 05 ( Five ) Lacs INR lost due to fraudulent transaction and another 01 ( one ) lacs INR due to my harrusment , mental torture and damage to my professional work caused.
Complainant Information
name- dasbabu3