MY AIRTEL PREPAID MOBILE NUMBER IS 9840829415
I HAVE RECEIVED A MESSAGE STATING THAT ” FREINDZ CHAT SERVICE HAS BEEN RENEWED AND I HAVE BEEN CHARGED RS.30/- FROM MY ACCOUNT” ON 21.10.2009
THIS DEBIT WAS MADE WITHOUT MY CONSENT AND AUTHORISATION.
THE SAME WAS DONE LAST MONTH , WHICH I IGNORED BEING A SMALL AMOUNT.
BUT THIS PRACTICE OF AIRTEL IS CONTINUING.
AIRTEL SHOULD DESIST FROM THIS PRACTICE OF DEBITING OUR ACCOUNT WITHOUT OUR AUTHORISATION AND DIRECT THEM TO REFUND RS.30/- BACK TO MY ACCOUNT .
FAILING WHICH THE MATTER SHALL BE TAKEN UP WITH THE HIGHER AUTHORITIES
WITH REGARDS
FATHIMA