I book a railway ticket at nizamudin station with 50% consation voucher for train 12432 from nizamudim to ernakulam for travlling 8 dec12. Ticket is book on 25 nov13 at nzm station, when i start trip then TT says me that my name on chart is not match with my id. And he charge me rs 5920 and say this is case of Trans. Of ticket. My name is right on cv i have a copy of that voucher My pnr is 2615696181. This mistake was done by ticket maker.
I want my full money back of new and old ticket, or tell me other way how can i get my money back.
Complainant Information
name- satishmithi