Dear Sir / Madam, Myself is a Surendra Kumar resident of Vill Agwanpur , P.O. Sector 91, Faridabad-121013 Haryana I am holding a policy with BHARTi AXA and I paid only ONE premium. Today approximately at 4.05 p.m. I got a call at my mob no. 9811607790 from above landline no. 011-409807689 and the person said that he is calling from IRDA’s complaint deptt and asked me whether I want a REFUND from the above policy then I said yes then he gave me a complained number also and told me that somebody else will also call me regarding the REFUND. Then at about 4-10 one more call received from a Mob no. Mob no. 9015189589 he said that he is RAJIV Agwarwal calling from IRDA complaint Deptt and has asked me to deposit Rs. 19500.00 and my ID proofs if want REFUND from the BHARTI AXA Policy. Then I asked him to send me an e-mail requesting to sumbit the same money, then he said CHUTIA samjha hai kya mere ko and immediately he statred ABUSING me. 1. Is IRDA people behave like this if not then who they are? 2. How they know insurance policy holders DATABASE?? , which is available only with your Insurance or IRDA department. Kindly look in to this matter. Your early action in this regard will be appreciated Regards, Surendra Kumar

Surendra Kumar