Dear sir/mam,

I purchased a Microwave Owen (CE104VD-B/XTL) on dated 24th October 2011. i bought it home and found some accessories missing in it. I complained (telephonic) regarding the matter to the dealer and the dealer told me that you will receive the left over accessories after chaat puja. Getting no response from the dealer’s side i again visited the showroom on dated 6th October 2011, and then they told me that you will get the accessories within 3-4 days. Today is 13th October and till now i have not received the accessories yet. i am really fed up with the irresponsible behavior of the dealer.
Please help me regarding the matter ASAP and take some serious action against the dealer.
I really trust on the Brand and the co. like SAMSUNG INDIA, that is the reason all my appliances at home is of the same company.

The Name&Address of The Dealer :
SHRI GANPATI ELECTRONICS
PASA HOUSE CIRCULAR ROAD RANCHI, JHARKHAND

PRODUCT DETAILS:
Date of purchase: 24th oct 2011
Invoice no. 2236
Model no. CE104VD-B/XTL

I am not getting any response from the dealer, but expecting a positive response from your side.

Thanks & Regards
Rahul Kumar
(M) +91-9835145145