I have karbonn A15 purchased on. 1st FEB2013. Due to some fault I give it to KARBONN service Center on 09SEP2013 at DIVY TELE SERVICES ,SURAT with JOBSHEET NO. K1578 and IMEI NO.911244650589577 & 911244650589585. Still now I didn’t’ got my phone. Its 42 days of mobile submission. Even after requesting 8-10 times on mail no any solution is found and they didn’t allot me complaint ID /Acknowledgement ID though demanding 2-3 times. They take 5-10 days to give stereotype answer saying issue is forwarded to concern authority and still under process. Its already 42 days of submission and I requested them to replace my phone/moneyback if it is not repairable. I also request for extension of warranty as mobile is not available for my use though I paid for it. even after 8-10 mailing request no any solution is provided.

want money back of my handset worth costs INR 5,990. along with remuneration of 1000 as mental and economical burden to me.

Complainant Information
name- shreyasvirani