An online order for Nokia 720 was placed with advance payment of Rs. 16259/- dt. 10/6/13 through order no. KA/128128/FQVXJEB7, Rf no. MOB/MOB/NOK/37039. At the time of order the rate flashed was Rs. 16259/- up on satisfying the rate i put the order for the same with advance payment done. The time given for delivery was 15 days. After 15 days when delivery not received, I inquired about the status and i was informed to my shock that the vendor who was suppose to supply at the quoted price can’t supply now on that price so to get it i have to pay some more amount. I refused and demanded my money to be returned back. First they refused to give refund and pushed for some coupon but up on pressure they agreed to refund with in 15 days. Now after 50 days. I have not received the refund. on calling at there helpline they just give silly excuse of payment gateway issue and give assurance of 3 to 5 days more, 50 days passed but no luck of getting my money back.

Refund of my money as soon as possible.

Complainant Information
name- shaileshshah