My Karbonn A21 Mobile, Purchased on 24.10.2012 Failed to On/Off. Purchased on 25.10.2013 at SM Collections Mobile Shop,Near Market Mangalore,Karnataka. IEMI No: 911240900024118,SN:KT0A2109120002411 Colour:White Korbonn Authorized Service Center Chandu Services,Ph No:9620359333, Not Receiving Calls, Add. Not Mentioned in Booklet also. I Mailed their email Id,I got Pathetic Response. I Tried a lot to connect Phone No Mentioned in their email.But None of them Received My Call when its connected and They Always Very Busy/Or on Another call !!!! Some how i Got Karbonn Service center at Mangalore.They took my A21 mobile Hand set on 03.08.2013 morning and said that they are very Busy!!! Lots of Handsets are pending for service….and It may take time to repair/Test. They also told me to Give them xerox copy of My Bill!!!! I had to wander again to nearby Xerox center and submitted the same to them.After this they told me to callback them on Monday 5th Agust 2013. Today i called them,They are telling me that,There is an Motherboard Problem!!!!,They are sent it to Bangalore,It may take 15 Days to get it repaired…

Economic Expenditure Incurred & Harassment relief

Complainant Information
name- a11joshi