I purchased a LG FRONT LOADING washing machine vide order no BG 1032 dated 22.12.2012 by paying an amount of Rs 37,700/- from your authorized dealer, address already mentioned. Unfortunately, the machine supplied (Sl no : 204PNYU61842 ), was defective as was found during installation by LG personnel. When contacted the dealer & LG service both replied in favour of a re supply. Unfortunately, till date I did not receive such. My complaint ref no :RNA 1212 250 65773

I stay with my 2 kids & my mother in law, who is 70 years old and we are really in distress to wash off our laundry by ourselves in this winter season even after paying fully for a washing machine.

I need a re supply by 7 days. If that is not possible please give me further option of full money refund within a week, so that I can go for a fresh purchase. If re supplying needs more time because of lack of supply then you can give me a compatible machine for use till the re supply is not getting possible. However, that can not be continued beyond a fortnight .

Complainant Information
name- aditib1974