Dear Sir/Madam,
I purchased a Samsung Mobile-model SCH W339, duo sim, just one year ago. Since then I am facing same kind of problem in the set. I lost money and time in the name of its maintenance but quite unable till now. There are two problems mainly:
1) Most of the time it displays ‘phone locked contact service centers’ and when I unlock it from service centers it works maximum of 2/3 days and again locks automatically,
2) Sometimes it can’t open when it starts it displays as ‘samsung’ after appears ‘TATA’ and it repeats for the whole time until I do not pick off the battery.
Why it is happening so, I am being the slave of the mobile after I purchased. I lost money and waste time and have mental torture for the same problem. Last time I went Muzaffarpur ‘Climate Control Service Center, 3 days ago to unlock it, they unlocked and worked for 2 days but after then it locked again. Is there any permanent solution of this problem or it happens again and again. I am doubt whether the product of mobile from your company is totally failure in this region, if it is so better to stop selling other wise customers will be victim like me. For me what I should do to operate it again and if I unlock again will the problem repeat again and again.
I purchased the mobile from JS Communication, Nehru Place, New Delhi on Nov 20, 2008. Reply me as soon as possible;
Looking forward your quick response,
Regards,
Rajendra
E-mail; adhikari_rr@yahoo.com