I have booked Rail ticket on 26th April 2015 from Cochin to Mumbai (BOOKING ID: NR2151323016803) for 3rd May 2015, the train cancelled due to IRCTC issues & field TDR on the same day itself (CANCELLATION REFERENCE NO: IN1505R1S021606). Till now I have contacted customer care many times, submitted bank statement, every time I am getting different replies and promises. I have not received refund till now. I am really disappointed with “make my trip” team’s approach and behaviour. Is there is any chance to get my money refunded? or please tell what is the exact problem for my refund because, still I have a little trust on “make my trip”. Regards Mahesh Ram

Regards
mahesht.ram@gmail.