My mobile display screen was damaged in the month of Aug and I telephonically contacted Micromax Customer Care for Repair etc however a representative from their side advised me to deposit a sum of Rs.5900/- online and that they would replace the same. In spite of depositing the amount and also depositing my damaged mobile with the local customer care as suggested by them I have not received the same till date. Till now no update from them whenever I call they are not lifting the phone or the phone is engaged. Its been 4 months now however I do not know the status of the phone. I do not have any clue whom to contact for the same.I have also e-mailed them number of times but of no use. The contents as under “On Mon, 26 Oct at 2:33 PM , deepak bhasin wrote: Dear Head, this is to finally remind u that in spite of depositing the amount of Rs.5900/-as demanded by your company’s executive, the mobile with the following details have still not been replaced. Q450- mobile model 911432550161163- IMEI no. 9736275494- registered mbl no paid amt 5900. Even your customer care is not responding and adopting delaying tactics.Pl.send the moblie at the earliest else we would be constrained to take suitable action.” D.Bhasin Adv”. Since there is an abnormal delay without any reason I request you to take strict action against the Company and all those dealing with the my complaint casually. Regards Sambahv Bhasin.

Regards
sambhav.bhasin@yahoo