Mobile Store – Improper Service more than One and Half month.

Name of the Company : The MobileStore Limited CIN : U51900MH2006PLC160647 Inspite of sending the repeated emails/telephonic conversation with the Mobile store official(s), till date i had not received my repaired hand set. Now it is more than 1 Month. I, Mr Sreejith K Nair, on November 28, 2013 had handed over the my damaged HTC One X mobile phone which is under the extended warrantee to Mobile Store located at CST. (Address: City Terrance, W.H. Marg, Opposite CST Station, Below City Palace Hotel, Fort, Mumbai.) Since December 07,2013 I was continuously following ups with the technician on 65973137 mobile store no. nevertheless as on date(i.e. after 1 month from the date of submission) I regret to say that had not received any proper reply for the same. This is a height of customer service.. I humbly request you to kindly expedite/escalate this matter to the concern persons ASAP. I expect a positive response Other details as- name- Sreejith K Nair Job Sheet No. RP664279 Mob. No. 9769046314 Phone Model: HTC One X (Black Colour) IMEI No. 0353426058037714 Extended Policy No.EW2468785167

Kindly provide me my handset after Repaired ASAP or since my hand set is covered under extended warranty kindly provide such sum of Rupees which will enable to buy same new handset.

Complainant Information
name- sreejithnair

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