Dear Team, Screen for my Motorola mobile phone broke and i took it to service center on 29/12/2015. I was told that the screen was not available and it will take 3-4 weeks to get the screen. We were asked to deposit Rs.3000/- if we wanted to get the phone repaired. We submitted the phone along with Rs.3000/- on 29/12/2015 Since then we have been following up but keep getting weird replies. It has been more than 2 months now. Every time we call them, they move the delivery date by another week / 10 days Completely unprofessional in their approach. We have been frustrated and harassed
We have been deprived of our phone for last 2 months. I cannot buy another mobile just because one is under repair. And the harassment that we are facing in following up with the service center with no expected date of delivery. Advance payment of Rs.3000/- has already been made. My mobile is anyway with the service center then why should i pay Rs.3000/- in advance for part which takes 2 months to be procured
I want My mobile to be repaired and delivered to me at the earliest Should i really be paying for a service that took 2 months (still not delivered, the next date given by service center is 10th March) Compensation for the harassment that i have gone through
Email Id: lalit.nihalani@gmail