I have registered my number in DND.
I keep getting calls from HDFC bank for credit cards. I mailed there customer support for informing them that my number is in DND list.

In response they told me that my number is not in “their” DNC list so I must go and register there.

I am pasting the mail below
——-
From: HDFC Bank Credit Cards Support [mailto:customerservices.cards@hdfcbank.com]
Sent: Monday, January 19, 2009 6:17 PM
To: Abhishek Dikshit (diabhish)
Subject: RE:’HBL=006-596-332′ Unwanted calls for Credit Cards

Dear Mr. Dikshit,

We thank you for your e-mail.

We understand that you do not wish to receive any promotional calls or messages regarding HDFC Bank credit cards. We observe from our records that your contact numbers were not registered in the Do Not Call list.

We request you to register your contact details in our “Do Not Call” database as per the following procedure.

* Cards
* Log in to www.hdfcbank.com
* Click on Customer service center
* click on Do not call registration

We would like to inform you that it would take a maximum of 45 days for us to completely deregister your contact details from our solicitation list. We request you to bear with us in the interim.

Incase you seek further assistance or clarification please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

http://www.hdfcbank.com/personal/cards/popup_ccnumbers.htm

Assuring you of our best service at all times.

Regards,

Lakshmi S
Customer Service Officer

——————————————————————————————————————–
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HDFC Bank Ltd.

—–Original Message—–
From: Abhishek Dikshit (diabhish) [diabhish@cisco.com]
Sent: Monday, Jan 12 2009 11:09AM
To: customerservices.cards@hdfcbank.com [customerservices.cards@hdfcbank.com]
Subject: Unwanted calls for Credit Cards

Hi,
I have been receiving calls from the Credit Card department to take credit cards.
My number is in Do Not Disturb List but I am still getting these calls

So
1. Please stop calling me for credit cards, in case I want them I’ll call HDFC
2. From where did HDFC credit card department got my number? I have never applied for a credit card of HDFC.