DEAR SIR,
I am a retired bannk employee from RBI.Now iam in alleppey.I got a health card werin my name which is K.N.SANKARANARAYANAN UNNI is wrongly printed as k.n.sankaranarayanan.THE SUR NAME UNNI IS MISSING.i submitted a request letter along with a photostat copy to support my real name.The mistake occured from their printing dept.on 10_06_09 i sent the papers to them via proffessional courierbill no 16266111.All i got was a mail saying we have fwd it to the concerned dept.AS I have to undergo a operation i cant cliam reimbursement due to their reckless error.my policy no is CHE_UIR _2442102166_B.MY complaint no is ttk crm 142476.The customer management team specially ambika is not evenbotherd to talk or the agents who simply cut the phones.Being an aged senior citizen i request the irda to look into the matter and do justice to me.TTK HEALTHCARE TPA CHENNAI is very harsh to senior people like me and that to for a minor problem like name change.The admistrative office gives a reply we will fwd soon…,but when?HOPE IRDA DOES JUSTICE…09446464556 IS MY NO .
THANKING YOU
UNNI