New India Assurance – Cashless Facility

My wife was admitted in Woodlands Multispeciality Hospital Limited. for gallstone surgery on 31/12/2013 under cashless facility and hospital billed an amount of Rs. 77936 and Medi Assist India TPA Pvt Ltd(Medi Assist Id: 4001329021) approved only 41242. Then hospital called patient directly and started harassment and medi assist is also not approving the remaining amount. Now my question is where is the cashless facility and why mediassist has given the hospital the affiliation if the hospital is high costly. I paid the remaining amount, otherwise hospital was not releasing her. I want compensation for this harassment and reimbursement of the remaining amount as per policy agreement. Insurance Company: The New India Assurance Co. Ltd. Policy Holder name- Tata Consultancy Services Ltd(Manideepa Sarkar (Emp ID:223024)) Policy Number: 120100/34/13/04/00000005 Policy Period: 01 Apr 2013 To 31 Mar 2014 Medi Assist Id: 4001329021

compensation for this harassment and reimbursement of the remaining amount as per policy agreement

Complainant Information
name- sanjoy

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