i brought a mobile phone combo offer from India Today book Club (ITBC) under Membership No – ITBC 0935130
Booking no. – 110069299
Product – Samsung Omnia Combo @ Rs.13998/-
Ordered on – March 2010
Asked for Cancellation of order on – 30 & 31 March 2010 (Reason : False commitment about product and Sweepstake Contest)as the product offered was 02 in number samsung omnia mobile phone with a cash back voucher of Rs.10,000/- from surya diamonds and 01 reebok track suit but the product was Delivered on – May 2010 which was not accepted as the packing indicated product contains 01 in number samsung omnia mobile phone, 01 reebok track suit and 01 reebok wrist watch, but the courier was left at the office address by courier agency. also the company has not provided any assured cash prize under the scheme.
Telephonic complaints till date to the company – 38
E-mails till date (sent & received) – 69
have provided no results and the reluctance of the company is increasing as the issue is becoming older.
the product is still lying in the sealed condition.
contact : 07588666066