Non action by Bajaj Alliance for obligatory assistance in accordance with Silver Health Policy that I had.

Prior to 14.07.2010, I was under regular treatment of Asthma . On 14.07.2010, I was diogonised as having developed cardiac symptoms and was referred for angiography/aqngioplasty at Abdur RazzaqueAnsari memorial Hospital(Apollo Hospital group) and was advised medical intervention. Isured as I was by Bajaj Allianz under the Silver Health Scheme, I approached them for obligatory assistance from the time of admission to the said Hospital to the time I was discharged to no avail. I was never diogonised as cardiac patient prior to 14.07.2010, plea on which the Bajaj Allianz rejected my claim. I have medical record of last 3 years to corroborate this.
Because of unprofessional approach of the Insurer, I was forced to overstay in the Hospital and my kin had to run from pillar to post to arrange the money for payment of the bills of the Hospital and my consequent discharge caused me and my kin great humiliation and torment as also putting my life to jeopardy.

I have also registered my complaint with the IRDA on 02.08.2010. I have sent my complaint in proforma through speed post with photocopies of documentary proof.

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