I am writing this complaint aginst one of dealer Anand Mela (Owner : Mr Hemanta Ghosh) which is located at G9, Gariahat road Kolkata:-29. I did a booking of LG MC 8080 microwave on 15th Oct09 and they promise me that the product will be delivered on friday 16th Oct09. If not friday then it will be delivered on Saturday 17th Oct09 for sure. I started getting call from LG service center from very next day for installation of product whereas product is not delivered. I am still waiting for getting my product delivered and I am not getting assurance from subject mentioned dealer. On the contrary, sales person from Anand Mela is not ready to provide me the correct information and they are not providing me the contact number of owner so that I can have word with him. They are not letting me talk with there owner.

I am suffering from harrasement because of delay in product delivery and incorrect information that is being provided to me. They have booked the product in hurry to complete there target and doing injustice with customers.

Details:

Name : Rajiv Kumar Singh
Dealer : Anand Mela
Product : LG MC 8080 Microwave
Card No : 1513
Payment : 12900 Rs(Approx)
Phone Number : 9831110720

Thanks
Rajiv Kumar Singh