not able to use recharged balance

Hi Sir

This is with reference to my prepaid number 9845866364(Bangalore). Now,

I’m in Gurgaon(Roaming). I had recharged this number in Gurgaon with

RC200 after getting the information that it gives full talktime of

Rs.201. But I dint get the balance updated, and so I called for the

Bangalore customer care and enquired. They said that this balance will

be visible by giving *123*4# request. I tried and the balance in

dedicated account 4 has beed updated as Rs.201/-. The Customer care

executive also said that this balance is valid for all types of calls

and SMSs. But when my main balance got over, the account 4 was not

used. Now I couldn’t make or receive calls even having Rs.201 as my

account 4 balance. Can u provide the details and resolve the same as

soon as possible as I’m in an emergency to communicate.

Thank you!

Yours sincerely
Venkatasubramanian
9845866364

One thought on “not able to use recharged balance

  1. he sir,
    i had recharged Rs. 28/- on this number +918894592229 . but i am not get the balance . i also complain in costumer care they said there is no rechare Rs 28/- . but i got the massage from AA- Airtel . pls check my problem

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.