not any action on complain no H22050038 customer care of bsnl

sir,
i had complaint in the bsnl customer care on 22 aug 2010
about a problem regarding not connecting my call to a UP bsnl number ie,07376131766.
sir i am not able to call above number from my bsnl number ie,09530177366.
i had repeatedly called bsnl customer care but they only reply…that it is in que.
please do the needful because the maximum time taken by any customer care is 48 hours…..and it is already 9 days

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