Online Shopping – fan not received not picking my calls

My Order Number 100000026 worth Rs. 4450/- for a Ceiling Fan 1200mm Uranus Ivory was paid on 26-Feb-14. Till date of 12-Mar-2014,.. 15 days and it is yet not received. Mr. Aggarwal is not picking my calls to help me with the same. The number and eMail on the website for contactus is never answered.

Summer is On. Fan not at home. Can’t buy a new one as already ordered. Going through tremendous in-convenience.

1. Delivery of my Fan immidiately. 2. 50% of the price paid as penalty due to poor service and no support

Complainant Information
name- amogh e-mail AMOGH.MUND@GMAIL.COM

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