Dear MTNL Grievance Cell,
I have opted for the broadband connection unlimited plan with MTNL. Telephone Number 2589 5124. We have terrible problems with MTNL broad band internet line which frequently get disconnected. We have made several complaints but our problems is never attended professionally Due to the reason our work is badly effected and we feel really disappointed and furious with your incompetent services. Despite upgrading the monthly plans, month after month my problem remains unresolved.

The so called customer care department hangs up the phone in the name of checking the connectivity and never responds. It is very unprofessional on the part of this C/Care department. The Head of the departments should seriously examine the existence of such faque customer care departments.

I am seriously thinking to forward a complaint to communication ministry of the Telecomn if my problem is not solved permanently soon.

Manish Tanwar
1 – 98, Naraina Vihar
New Delhi – 110028