I would like to bring it to your notice that I have bought a pair of shoes from adidas shoes store AMRITVARSHA at In front of Pillar No – 83, Sheikhpura, Bailey Road, Patna – 800014, Bihar. I bought it on Wednesday, 25th April 2018. I started wearing that shoe from Monday i.e. 07th May 2018 but it’s very sad to say within ten months of purchase I noticed that the upper part of shoes is getting detached. I have approached the store manager and asked him for the return, he suggested me to file a complaint to the customer care. I have been using the products of adidas since long time and purchased almost 12-15 pairs & this time I found the product is unsatisfactory. I am highly disappointed by the quality of the product I bought. However adidas is known for its quality and comfort but this time it is not justifying its brand name. Hence while I am writing this to you and request you to suggest me proper channels/ways to replace the shoe and regain my lost confidence in adidas products as I never expected this type of quality from a well renowned, reputed and international shoe manufacturing company. This is my humble request to please take care of my concern as soon as possible and make provision to return my shoes. Hoping for an early and positive response. I will be thankful for your kind act.

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