Dear Sir,
I have all along received full co-operation from your costumer care executives on calling 121 whenever I faced any problem to my Airtel number, especially kashmiri spoken functionaries proved very co-operative and helpful. Their responses were immediate. I was always satisfied with the overall quality of the resolution provided to me by kashmiri functionaries posted in your organization and I am profusely thankful to them.
But it proved short lived. From couple of days no executive is responding my calls while I urgently needed their help, instead the phone gets disconnected. I have been calling on 121 constantly because my net usually fails to establish the net connection and I face problems.
I hope my problem will be looked into.
Nazir
Phone no. 9622774340