Dear Suparna Waghmare,

Thanks for looking into my problem and reacting on it. But i am afraid that i am still receiving messages on my mobile no 9303130008.

The details of some recent messages are as under :

1.
From : TA-Radhika, Ph 07554276054
Dt. 17 Feb 2010
Name of Product : Radhika Sarees
Msg : “Radhika sarees announces SALE upto 40% off on Sarees and dress materials. Radhika Sarees, Vijay Complex, 10 No Market, Arera Colony, Bhopal.”

2.
From : LM-SARHA, Ph 0755 4236207
Dt. 17 Feb 2010
Name of Product : Sarha Footwears.
Msg : “Sarha” Sale Sale Sale on all footwear and handbags exclusive and latest collection of footwear and handbags at “sarha” GTB Comples, new mkt, bhopal. Ph 0755-4236207

3.
From : TA-JohnPlay
Dt. 14 Feb 2010
Name of Product : John Players
Msg : “Last Day[Sun 14th Feb] of sale. flate 50% off. Only at JOHN PLAYERS n MISS PLAYERS Bittan Market, Opp Habibganj Police Station.

As per the TRAI Regulations, the sender is liable to pay a fine of Rs. 500 for each message subsequently a fine of Rs. 1000 is liable to be imposed.

Please look into the matter and take strict action.

Thanks

Regards
Gulshan Mehta

CC email : ndc registry helpline : helpline@ndncregistry.gov.in for info and necessary action please.

From: “customercare@relianceada.com”
To: Gulshan Mehta
Sent: Sun, 14 February, 2010 3:22:18 PM
Subject: RE:’ADAG=005-223-258’Reference your mail

Dear Customer,

In response to your e-mail regarding Reliance Mobile number 9303130008, please note that your complaint is logged as Service Request ID 119723125. We are working on it and will respond to you in next 15 days.

We understand the inconvenience caused to you and take this as feedback to improve our service to meet your expectations.

Regards,

Suparna Waghmare

Customer Care

Reliance Communications.

For further details, you can visit our web-site www.rcom.co.in or write to us at customercare@relianceada.com or fax us at 022-3033 6565.

Dial *225 to get your CDMA Prepaid Account Balance Information.

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).

Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

—–Original Message—–
From: Gulshan Mehta (gulshan_2403@yahoo.com)
Date: Saturday, February 13, 2010 09:45 PM
To: customercare@relianceada.com (customercare@relianceada.com)
Subject: Re: Reference your mail

Dear Satyanaryan Mahapatra

Thanks for a prompt service. Would like to compliment the company for being such fast in dealing with customers.

Would like to draw your attention to one more point that the mail which you have replied to is in concern with Mobile no 9303130008 and you have registered a complaint with no 9377692248.

The proof with 9377693348 were different.

These proofs are pertaining to a pre paid number with you….

Please check and let me know.

Thanks.

Gulshan

From: “customercare@relianceada.com”
To: Gulshan Mehta
Sent: Sat, 13 February, 2010 8:34:35 PM
Subject: RE:’ADAG=005-221-995’Reference your mail

Dear Mr. Mehta,

Thank you for contacting Reliance Customer Care.

This is in reference to your e-mail and subsequent telephonic conversation had with you on your alternate contact number 9303206800 regarding Do not Call (DNC) or National Do not Call (NDNC) against your Reliance Mobile number 9377692248. Please note that as per our records the said facility has been activated on your account. However, your complaint has been registered under Service Request ID 119663943.. We are working to resolve this concern and will respond to you in next 15 days.

Further to our conversation regarding SIM issue and previous complaint status, we understand that your issue has been addressed.

Further to your e-mail regarding feedback against Reliance Mobile Store and Reliance Mobile Store staff, we have made a note of the same. Please be assured appropriate action to be taken in this regard.

We regret the inconvenience caused to you while using our services and are concerned by the feedback received from you. We are aware that the issues highlighted by you have been purely aimed at improving our services and to make our relationship with you last for a lifetime.

However, if you face any issue please write us back in order to assist you better.

We appreciate your patience and co-operation in this regard.

We look forward to an opportunity to assist you again.

Regards,

Satyanaryan Mahapatra

Customer Care
Reliance Communications

For further details, you can visit our web-site www.rcom.co.in or write to us at customercare@relianceada.com or fax us at 022-3033 6565.

Dial *225 to get your CDMA Prepaid Account Balance Information.

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).

Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

—–Original Message—–
From: Gulshan Mehta (gulshan_2403@yahoo.com)
Date: Saturday, February 13, 2010 04:02 PM
To: customercare@relianceada.com (customercare@relianceada.com)
Cc: helpline@ndncregistry.gov.in (helpline@ndncregistry.gov..in)
Subject: do not disturb on 9303130008

Dear Ms Priya

Would like to inform that i’ve registered my cell for do not Disturb facility since

But since last month i m getting sms advt on my no mentioned in the subject the details of which are as under :
1.
From : TA-Radhika, Ph 07554276054
Dt. 10 Feb 2010
Name of Product : Radhika Sarees
Msg : “Radhika sarees announces SALE upto 40% off on Sarees and dress materials. Radhika Sarees, Vijay Complex, 10 No Market, Arera Colony, Bhopal.”

2.
From : TA-LUCKY, Ph 07554276054
Dt. 17 Jan 2010
Name of Product : Peearl Set
Msg : “ASHOK MEHTA< Congrats. You are lucky winner who had won pearl set worth M.R.P. Rs. 2500. For details and redemption SMS LUCKY to 54999656" and few more. You are requested to take necessary action Thanks Gulshan