have a bsnl mobile no.9427710052
for which i have recharged with rs.55 of MESSAGE VOUCHER serial nio.200210365
insted of getting free messeg i got talktime.
i dont get any messge as printed on that vocher.
i have done complain about it in the call center of bsnl but they are saying to go to dealer
i have gone to dealer but he is saying it is bsnl company’s mistake i cant do anything.
then i again call the call center so they told me again to go to bsnl office
i gone there but there there were so many complainants there there so i dont go to officer for an hour.
why i have to go here and there for their mistake?
if a call center cant solve the problem what is use of it?
why the call center is there for?
busy call center for hours and no network in my phone is also a regular problem
why dont you give me free message if it is clearly printed on voucher that it is message voucher