Dear Sir, I am reliance GSM customer and i recharged with Rs.40/- yesterday the recharge details are as follows. Receipt No AMIR40490181 Customer Name SURESH CHEMUKULA Relationship Number 600123527995 Subscriber Number 09949960782 Transaction Reference Number 45073225 Payment Date and Time 13/08/2013 15:23:35 Payment Amount (Rs.) 40.00 Payment Towards Recharge Payment Mode NetBanking – SBI Bank Authorization Code MSBI3075115042 Email Id of Payee schemukula@gmail.com now am trying to call from my number to others i got a message that you have insufficient balance please recharge. Then I tried to customer compliant number 198 more than 6 times today around 4.00 PM to 4.30 pm per one call it will takes 5 minutes and no customer care executive is responded on that time. Please solve the problem and punish them with fine and grant me any compensation if available. Thanking you sir,

punish them with fine and grant me any compensation if available.

Complainant Information
name- schemukula