Reliance Life Insurance fraud in surrender value

reliance life insurance (Market return plan) as per policy i pay 25000+25000+25000 in three year =75000(from 2008 to 2010) when at date:22.2.2013 i got hard copy of print statement of plan then surrender value is 1,57000 rs indicated.. but after three day (Dt:25.2.2013) when i shaw soft copy of statement it indicated 81000rs.!!! due to that I lose 77000rs, So the COMPLAINT is how this difference is possible? HOW COULD THAT DIFFERENCE IS POSSIBLE?

I lose 77000rs, So the COMPLAINT is how this difference is possible? if market goes down than maximum 5000 to 7000rs lose occur within a three day please help me to recover my money

Complainant Information
name- keyur

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