i recharged my number on 23 july with Rs 37 by which my charged should be 25 paise per minute for first 150 minutes for STD,but after using hardly 50 minutes my balance got deducing at rate 40 paise per minute.
Due to company’s mistake i had to recharge an extra amount in my number, as they deduted my balance at rate 40 paise before the end of extra benefits.
i want the benefit of rest 100 minutes to be deducted at the rate of 25 paise per minute and the extra money i recharged should be added by the company to my account.
Complainant Information
name- sandeepbasti