Dear Sir, I have my prepaid mobile connection of Reliance Communication. They charged me Rs57.50 on 21.11.2013, when I called at customer care they did not refund my money back. I have also mail to appellate authority but they also did not reply to my email. I am retyping the SMSs received on 21.11.13 1. Congratulation, ISD27 has been successfully activated on your phone. Thank you. Reliance 2. .Congratulation, SMS15P has been successfully activated on your phone. Thank you. Reliance 3. Dear customer your request for MBBPS5 is successful, Enjoy 50MB of data, valid till midnight. Thank you 4. recharge of Rs 5 successful. Fee Incoming Roamin activated for 1 day. Other calls @1.5p/sec. Reliance 57.55.Amount Charged for VAS SMS RS 0.50. I recharged myhanks aphone on 19.11.13 by Rs 70. You deducted about Rs 57.50. Please help me to get my balance back. Thanks and regards Devender Singh Rawat
Complainant Information
name- dsrawat