Rs. 20,000/= Debited from my Father’s Account

Respected Sir/Ma’am,

My Father is holding a saving account with SBI bank Begusarai, Bihar, 851101 branch.
They have also provided an ATM card with the account.
On 12-08-2009, when I checked the A/C balance, Rs. 20,000/= have been debited from
my father account. On 13-08-2009 I went to SBI barach office for written complaint, the Bank staffs said that
it is a technical problem with ATM machine thats why it showing this kind of errors.
Even the chief manager of the bank has the same answer.
It has been 27days now from the complaint, todya (04-09-2009) the Bank Manager said, it has been
withdrawn by someone, we can not do any thing regarding this matter.

I am the only earning member in my family and I am facing much problem because of this issue.
I am really frustrated and disappointed with such a service of the bank. I want money any how.
I have the statement slip and written complaint as record of the problem. Kindly look into the matter.
Hoping a speedy and a positive reply and solution from your end.

Dtails are :

A/C Holder Name : Saadat Hussain
A/C Number :11082109148
Bank : State Bank of India
Branch : Begusarai (Near Old Jail), Bihar, 851101

Thanks & Regards,
Nazrul Bari
06243-210928

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