My Samsung LED TV is not working just after 3 years. Samsung service is asking Rs 46,000 for repair. Bad quality product and unjustified cost of repair from Samsung India. I have been following up for more than 1 year now. Rs 46000 was asked to repair earlier. One can get better spec new tv at this price. I informed the same last time. This was my last try to your executive team before I initiate legal action.

Regards,
avimal@hotmail.

Dear Mr. Agarwal,

Greetings of the Day!

This is Priyanka Datta from Customer Experience. We sincerely regret the inconvenience caused to you on your dealing with Samsung product. This is in reference to your email and subsequent telephonic conversation we had regarding your complaint for your Samsung LED with model no. UA46B6000VRLXL.

We would like to inform you that we have already discussed your issue with the concern team and provided you the best possible solution from our end i.e. repairs on chargeable basis. Same was also shared with you. Kindly give the approval on above mention solution so that further action can be taken.

Thanking you and assuring you of our best services always.

Warm Regards,
Priyanka Datta