I had got call from SBI executive to purchase SBI Railway Credit Card. Thrice I got call to buy the card from same mobile no. First executive told me that credit limit will be 3 lakhs. And annual charges will be 500 in first year, and from 2nd year onwards 300 will be the charge.

Another day another executive calling me from same number giving information on same card. But this time he told me that the annual charges will be 500 every year. I told him that your executive told me 300 will be the annual charge from second year. He didn’t agreed and was forcing on his conditions. He said their executive had.given wrong information earlier. When I continuously insisted him to check then he told me that 300 will be the annual charges from 2nd year.

I don’t know, SBI is here to fool the customers or what. After submitting the documents I received the card in 5 working days. When I.checked the card details, the Credit Limit given was 55000, which was supposed to be 3 lakhs. It’s really disgusting on SBI’s part. For 55000, why should I pay 500 and 300 as annual charges. I have HDFC Credit card, limit is 1 lakh, no annual charges at all. Then why should I use SBI Railway Credit Card, with no benefits and less Credit limit.

I request you to look into the matter and make the changes as committed by your Executives. Or else just tell ke the procedure to cancel the card. I don’t want to use your useless Credit Card.

Regards,
S B Bhatt