settlement problem on credit card no. 4339487197226809

Sir,
I undersigned Mrs. Ashwini Avinash Gawande, res. of 20, vikas nagar, Behind sai mandir, Wardha road, Nagpur 440015, faces most of the problems regarding settlement issue . In October 2009, your collection agent from Nagpur branch say that your settlement done for Rs. 9000/-.He saw a settlement letter and assure that you give payment on easy instalment. He receive from me Rs. 1200=00 in cash and demand a cheque of rs. 7800=00 and say that this cheque is proceed in bank after informed you. But bank proceed this cheque without inform me and due to short of some amount, cheque is bounced. So exective from Nagpur office Mr.. Shafi contact me and assure that you give payment in instalment and I contact to bank for this matter. But I think , he cheat me and I assure him that full amount is given to him in January, he not respond to me, again I contact to nagpur office, they refuse to give phone no. of Mr. Shafi, some other executive contact me and receive some payment from me .

Our financial condition is not good so they give advice from the Nagpur and Mumbai office advice to us and demand some amount and assured that this amount amount deducted from settlemenr amount , the details of payment is as given below.

In 8th February 2010, executive from Mumbai office contact on Ph. No. 9423400371 and give advice and assured that if you give a remaining amount of Rs. 4000/- one time upto 11th February 2010 and this is a dead line for final settlement for your card. And this a final amount, nothing is paid after that and we send a No Due certificate send within 10 days. I give payment of Rs. 4000/- in cash on 11th February 2010 to the executive which he sent. Now , bank refuse for settlement and demand again total outstanding balance. I contact on e-mail also but they refuse , so I request you to solve the matter and send NO due certificate as early as possible. Now we are not in a condition to pay a single to you as our financial condition is very poor..

Details of Payment are as given below
Dt. Amount Receipt No.
26/10/2009 Rs. 1200=00 C. 1063899
20/11/2009 Rs. 1300=00 C. 1064025
22/01/2010 Rs. 1500=00 C. 1226134
11/02/2010 Rs. 4000=00 C. 1226373

Thanks

Mrs. Ashwini Avinash Gawande
Dt. 12/03/2010
Nagpur.

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