Hi I have placed an order with SIlk Museum In January, They have said that I will receive my dress In February 20th, We are now In march 11th and I have not received my dress, when I first contacted them they said they have dispatched the dress but I have had nothing, i have emailed them numerous times and they are ignoring my mail and i have tried calling them but they have barred my mobile number, i am so distressed and very upset i have desired to wear this dress at my sisters wedding. Please email me on the following email -anna_4_u@hotmail.com, i would appreciate if you can help me in this matter. Contact number- 07730873348

Please can you tell them to dispatch the dress or refund my full money as they are not doing neither, they are completely ignoring any correspondence from me and I am very frsutrated by their actions i feel heavily decieved and they have given me false hope throughout and they just seem like a scam. Please can you help me resolve this matter. I am severely distressed and losing sleep, i have no money to buy another dress.

Complainant Information
name- anna