Hi, I want to lodge a complaint against Snap Deal. I purchased some clothes but the size didn’t fit and I returned them. But since then I am waiting for refund. It’s been more than 25 days I haven’t got the refund. I have called 7 times to them and I have sent them my bank statement as a proof that I haven’t received any refund. But still no reply, no call back, no update from their end. Even I have talked to their supervisor called Ravi Sharma and Minal. They promised me that I will get the refund in 2 days. But nothing happened. I have spent hours on calls and more than 150 Rs charged for these calls. But still no good. Refund amount is not that big but it’s not about money Its about the service they are providing and the wrong commitment they are doing. I have got complaint number from them for two refunds Complaint number – 6797249 another complaint number – 6197152 Please help me out with this. I will be really thank full.

1st Refund amount is Rs 388.00 2nd Refund amount is Rs 214.00 And I have called them several times may be 8 times and spent hours on call which charged me about Rs 150.00. I want to get my refund of total Rs 602.00 and the call charge what I have paid for calling them several times of Rs 150.

omplainant Information
name- rashidkhan e-mail mandirathakur0@gmail.