Dear Sir/Madam,
I bought insurance of 15,000 premium half yearly basis from kotak life insurance. But from last six months I have not yet recieved the policy document. First they said It has been delivered to your address. Later when we figured out that the courier sent it to the neighbourer and hence misplaced. Then we spent two hundreds on stamp paper and five hundred on administration charges from last one month, still I have not yet recieved policy doucments till today.
Kindly help me find out the solution as soon as possible.