Sir,
I took Policy from Bajaj Allianz life Ins. Co. Ltd on 22-12-2006, POLICY NO.32792427.I want to surrender the policy after 3 complete years. I got a letter from the co. in Dec.2009 that my fund value was AS ON 22-10-2009 AS RS.90011.52. I went to office on Jan.2006(Mkt. high from Oct.2009). C.S.R told me that ur Fund Value is Rs.108750/- from seeing the Computer. Then he told me that if you want to surrender the policy you will face Surrender Charger according to Policy Terms i.e app.50% of First Year Prem. F.Y.P is 20000p.a that means you will loose app. 10000/- and receive app. 98000/-. I agreed becouse I need money badly for my Son’s higher studies.
I agreed and filled the Surrender Forms and Handed over to the co.’s Abohar(Pb.) office with Original Policy.
Now after waiting app 4 weeks, one day 1st Feb I got a call from Bathinda(Hub Office) from A.B.S Mr. Rahul Pathania that your cheque has come of Rs.44278. I shocked and cried on him then He advised me to give a letter in Abohar office that you will not receive this cheque and will take full amount cheque and return this cheque. We will issue a new cheque in One Week. But still sir after waiting for one month, I have not received any message and I wrote 4 mails to them but still no reply. I am getting late for my son’s studies. They just once phoned from Abohar office C.S.R that the letter came in your home for showing Fund Value 90011.52 was system’s fault.
I replied that sir I dont Know this and you told me Fund value 108750/- when I came to your office. I will take my full Surrender Value. Becouse I surrenderred only for this value.
Sir, please let them send me my right amount cheque that is in Fund Value letter and told me in office 108750/- becouse I surrendered on that behalf only.
Please ses the matter and solve my problem earliest.
Thanks,
Raman Kumar.
Abohar(Punjab)-152116
09780423201