My Telephone is dead for over 3 months

I have landline BSNL connection -27073363-OU Exchange.
I registered a complaint with BSNL that my telephone was dead nearly three months ago. I personally contacted OU Exchange and BSNL office at Tarnaka.
Though telephone staff come occassionally to check the service is not restored.
I am getting bill for a service not rendered.
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not Issue a new landline Telephone Connection from BSNL

Sir,
I Sumit Kumar Biswas, Prop. of Aloke Barsa Logistic Transport apply for new telephone landline connection on Dt. 16.07.2009. My work order no. is SAT/N/GG/09-10/0207. but still now I dont have any connection. then I contact with BSNL. They claime me I already have a connection on same holding no. but this is not true.
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not properly working of landline phone

I ASHOK KUMAR C/O PRINCIPAL JAWAHAR NAVODAYA VIDYALAYA, GULABGARH, DISTT. YAMUNANAGAR. WE HAVE A TELPHONE (01735-202266)CONNECTION IN OUR OFFICE WHICH IS NOT MAKING OUTGOING CALLS. WE CAN ONLY RECEIVE CALLS. SO WE COMPLAINED ABOUT IT IN LOCAL EXCHANGE. THE OFFICIAL SAID IT CAN BE FUNCTIONAL AS SOON AS POSSIBLE. BUT STILL AFTER 20 DAYS IT IS AS BEFORE. Continue reading