arbitrarily deducting amount for caller tune

I am regularly using the pre paid moblie service connection since three years. However, this time staff of the spice telecommunication have deducted caller tune inspite of my message to disconnect the same. Initially when I called them, they gave evasive reply and I warned them not to repeat the same and I send the message to disconnect that service. Again Two days back they deucted 30 Rs. Continue reading