complain against faulty AC

our Kaze 1.5 Ton AC (***)facing the problem of low level cooling and non-functioning of remote. Despite several complains online via E-mail and via helpline no. no one turned up to replace the AC.
Details are given below:
Date & invoice no.: 19/05/2010; 232
Purchaged from: RAJAT ELECTRONICS, Old Connaught Place, Chakrata Road, Dehradun; Ph# 0135-3200226.
Continue reading

repair of air conditioner

I HAD BOUGHT A 1.6TON A/C ON THE 20TH OF SEPTEMBER,2005 BEARING MODEL NO. VA1800 SPCH 1D AND SERIAL N O.AIB05120000559.LAST YEAR THE COMPRESSOR WAS OUT OF ORDER AND THE SAME WAS REPLACED UNDER WARRANTY AFTER A PROLONGED WAIT FOR 16 DAYS ON THE 29TH OF APRIL 2009. THE A/C IS AGAIN OUT OF ORDER SINCE THE 26TH OF MARCH,2010.I HAVE A QUALIFIED TECHNICIAN KNOWN TO ME WHO WORKS WITH BLUE STAR. Continue reading

Poor service responce

We had purchased 4 nos of 1.5 ton Split ACs from Ashoka Sales Agency faridabad(Authorised dealer of Samsung India Electronics Ltd.). after instaltion one Ac has been not working properly. we have complaint to Samsung customer care ( Complaint No. is 8411444440 dated 19.08.2009), but after a long follow-up no one is looking to solve the problem.
We are suffering a lot due to this.
Continue reading