Take action against CIF, Bank

HI im holding a TWO policies
34017962008
34017962802

CIF NAME : SHANTI SOUNDARAJAN

CIF CODE : 16502540

The policy with Date of commencement 27/07/2009 is Maha Anand Plan with Monthly premium of Rs.500/- for a term of 10 years.
At the initial time started in 2009 in bank Sbi bank west velachery, CIF named Shanti she told me that
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