Non-payment of insurance claim for 10 months

I had the benefit of medical insurance for my parents from my company from United Insurance. As per process, I had raised a claim with Medicare TPA for an unfortunate hospitalisation for my mother in October 2009. Even after repeated followups and emails to senior management in Medicare TPA, they are still to process this claim. It has been over 10 onths now and no revert from them. Continue reading